She must strive to … If you are looking for how you can make a powerful resume objective for a receptionist job, this post will be of immense help to you. The other admins in the office, who also share customer interaction responsibilities, are equally important brand ambassadors. A receptionists first impressions reflects on the entire company, Not only do they manage reception and meet & greet clients, they also always seem to have the solution for any problem that pops up!? Receptionists are a powerful customer engagement and efficiency resource. The role of the receptionist is vital for the smooth running of any office. They’ll know how to answer those tricky calls, help you keep on top of your contacts, and make sure your schedule is in check. Greeting guests and customers and answering phones are core responsibilities. A receptionist is a front desk personnel who works in the reception of a business, hospital, or organization receiving calls and attending to visitors and clients. They are also great listeners and will help with whatever is asked of them! The primary role of a receptionist is to perform administrative and coordination tasks at the front desk of an office or work department. Her appearance, manners, knowledge and helpfulness reflect on the entire company. Whitney Wright . Because, whatever you call it, ‘‘First and Last Impression Creator’’ is among the most important positions in your enterprise. It is therefore important to start your receptionist resume with a captivating career objective statement, which is able to grab the recruiter’s attention and interested and cause them to want to learn more about you in other parts of the resume. They can always handle tricky phone calls and make sure that everyone’s schedules are on track, keeping on top of everything that makes the business run smoothly. Aside from managing schedules, a receptionist may have to set appointments and keep track of messages, mail and emails on behalf of several other people. In most cases, the receptionist is the first person that the customers see when they come into an office and also the first person that a caller would speak with if contacting the company by phone. Time management is one of their strong points and will help you out immensely when needed! But hiring a receptionist can be expensive and time-consuming. 5) First Impressions. I remember prior to the recession when receptionists were like gold dust. A receptionist eliminates phone interruptions, prioritizes each call and is able to present you with an organized overview of every interaction they have. Remember that your clients experience starts with the person who answers the phone and greets people at reception – which is why the role of the receptionist is so important. You can rely on them for their flexibility, and the ability to adapt quickly to new situations. The appearance, friendliness, knowledge and helpfulness of your receptionist will all be observed and will be key ingredients in formulating an … Yours faithfully. Have applicants been in a work situation juggling both front-of-house and backroom activities? One of the biggest drawbacks you may have for bringing on a receptionist on your team is the cost. Receptionist are important, but they do not make good breakfast, clean a room properly, or offer special services (unless they are obliged to do so in a job contract, which happens in some small hotels). Receiving Callers: The main duty of a receptionist is to receive people that come into the organization. This is very important, because with a good listening skill, the receptionist can be able to give adequate answers to questions asked by visitors or help them achieve their aim of visiting the office. Their interpersonal skills, telephone etiquette and communication skills are extremely important in greeting clients, … A great receptionist is able to think fast, find solutions to problems, and ensure that clients and customers feel that they’re in good hands. Any client that enters the office, their initial judgments of the business are based on their experience with this individual. A great receptionist will be an active listener and will always come off as a professional. In essence, the post of a receptionist is not a dead position. The intent of this research is to acquire a better apprehension of the importance of the receptionist to the house. They always make sure everyone’s schedules are on track and makes sure the business is running smoothly. So, what qualities make a good receptionist? There is nothing more off-putting than arriving into an office with a reception desk in place but not a receptionist. 5 pages, 2490 words. Connaught House, 1 Burlington Rd, Dublin 4+ 353 1 4321 500dublin@lacreme.ie, Henry Street, Limerick+ 353 61 430 939limerick@lacreme.ie, 4th Floor, No. In place of a receptionist is a buzzer or a telephone with instructions of what extension to ring. “Imagine that you are a price buyer and price is the top criteria in making your buying decision. One important duty of the receptionist is to keep office records safe, by storing them in the computer or other storage devices. Most of the time, however, other staff members will be responsible for other tasks that matter for the guest. Relevant experience is the most important thing to look for. Do you want to know why? Much will be learned as they go along. Receptionists have a vital role to play in the office and it is important … As your receptionist is generally the first face that patients see when they walk into your office and is the first point of contact when patients call, it is of the utmost importance that they make a great first impression. A receptionist can literally do anything…..anything. The importance of a receptionist is expansive considering the benefits the company and the public derive from the services of a good receptionist: 1. They always know whats going on, which is especially good when new employees or clients enter the business, as they can answer any questions. I also remember a time when receptionists were viewed in a different light. People buy the way they sell. A receptionist is one of the important person in any organization. Should be orderly: Orderliness is very important. In my inbox every morning would be dozens of CVs from highly experienced and skilled receptionists from corporate multinationals and SMEs, whose jobs were the first to be made redundant. The front desk and the entire reception area should always be kept … A receptionist is a person who supports management at all levels of the organization and generally greets the public and answers the company telephone. The receptionist inspires and sustains confidence in visitors. This is why receptionist are equipped to behave in ways to sustain the interest of clients. A good receptionist must understand this role and feel comfortable with the responsibility.